1. Data We Process

Decontrast collects only the information necessary to respond to your inquiries and deliver our acoustic engineering services. This includes:

• Contact form data: your name, email address, phone number, and message content.
• Technical data: browser type, device information, and IP address when you visit our site.
• Analytics events: pages visited, time on site, and interaction patterns to improve our content.

2. How We Use Your Data

We process your information for the following purposes:

• Responding to service inquiries about resonance audits, dampener installation, and ventilation soundproofing.
• Preparing technical proposals and project documentation.
• Improving website performance and content relevance through aggregated analytics.
• Meeting legal obligations related to business records and contractual agreements.

3. Cookies and Tracking

Our site uses essential cookies to maintain session functionality and optional analytics cookies to understand how visitors interact with our technical documentation. You can disable non-essential cookies through your browser settings without affecting core site functionality.

4. Data Storage and Sharing

Your data is stored on secure servers managed by our hosting provider. We do not sell or rent personal information. Limited data may be shared with:

• Hosting and infrastructure providers that store website data.
• Analytics services that process aggregated usage statistics.
• Email and form processing services that deliver your inquiries to our team.

We do not engage in misleading marketing practices, fabricate endorsements, or make unverified performance claims about our vibration isolation solutions.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to legal retention requirements.
• Object to or restrict certain processing activities.
• Receive your data in a portable format.
• Withdraw consent for optional processing at any time.

These rights apply in accordance with GDPR, CCPA, and other applicable privacy regulations.

6. Data Retention

We retain inquiry data for a maximum of 24 months after the last interaction, after which it is securely deleted. Technical analytics data is retained in aggregated form for up to 12 months. Contractual documentation is kept for the duration required by applicable business law.

7. Contact for Privacy Requests

For any privacy-related questions, data access requests, or concerns about how your information is handled, contact us at:

8. Policy Updates

We review this policy periodically to reflect changes in our practices or legal requirements. The date at the top of this page indicates the latest revision. Significant changes will be communicated through a notice on this website.